Behind The Scenes
Five Diamond Team
  John D. Crisafulli

Mr. Crisafulli has been working within the corporate and production catering,and hospitality industry for over 26 years. His experience includes managing the hospitality services and catering for large scale events like: Summer and Winter Olympic Games; The Houston Livestock Show and Rodeo; PGA Golf Tournaments; NFL Super Bowl; ESPN X Games; and the MLB World Series. Further, his company, BTS, is sought after internationally for their talented and unique experience catering to more refined corporate and private events like: Las Patronas Jewel Ball; Siebel Systems Convention Gala; and private dinners for influential political figures, including the Governor of California, Attorney General, State Senators and Congressional Representatives; and the 2005 Presidential Inaugural Galas in Washington, D.C.

John oversees and manages all aspects of BTS’ local and international business interests. With an education in business finance, and an MBA from the University of Chicago Booth School of Business, he has built his multi-million dollar company to a solid fiscal standing. He credits the sought after reputation and accomplishments of BTS to the company’s focus on quality of service at every level. You will often find John on site at BTS client events, assuring that the company’s high quality standards and service are consistently maintained.
  Kelly Fagan McElroy
Special Projects/Sales Manager

Kelly has been in the event planning industry since 2000. Her career began at Reed Exhibitions, an event management industry leader based in Connecticut. There, Kelly gained experience planning and producing large-scale business-to-business tradeshows and conferences nationwide. While at Reed Exhibitions, Kelly was responsible for editing conference materials and signage, training and managing temporary on-site staff, and arranging travel and speaking needs for nearly 300 presenters. When the desire for warmer weather brought her to San Diego, she worked in the Sales and Conference Management departments at Loews Coronado Bay Resort selling and servicing groups staying at the property, and coordinating set-up for events that took place at the resort. Kelly has also been active in the City of Hope Walk for Hope and Taste for Hope events in San Diego.
  Whitney Lichtl
Special Projects Manager

Whitney joined the BTS Team in 2007, after receiving her degree from SDSU’s Hospitality and Tourism Management School. Her initial role was Special Events Manager for the Fantail Café onboard the USS Midway Museum in San Diego. After increasing both special event and retail sales for the café, she was promoted to Manager of Café Operations and Special Projects. This elevated role included work on the BTS Olympic Project Team in Beijing, China where she managed all project accounting and staffing. In 2010, Whitney again played a pivotal role on the Vancouver 2010 Project Team as a Senior Project Manager. In addition to her responsibilities of overseeing daily operations and sales at the Fantail Café, Whitney is responsible for BTS’s large scale event projects including National Golf events, Public Concert Festivals, and other public and private hospitality events.
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Last updated: October 23, 2012